At Samia Deals, your satisfaction is our priority. We strive to offer quality products and a seamless shopping experience. However, if you are not entirely satisfied with your purchase, we’re here to help with our fair and straightforward refund and return policy.

1. Eligibility for Returns

You may request a return or refund under the following conditions:

  • The item must be unused, in original packaging, and in the same condition as received
  • You must initiate the return within 14 days of receiving the product
  • Proof of purchase (order confirmation or receipt) is required

Unfortunately, we cannot accept returns for:

  • Items marked Final Sale or Non-Returnable
  • Products that have been used, damaged, or altered after delivery
  • Perishable goods, personalized items, or hygiene-related products (unless defective)

2. Return Process

To initiate a return, please contact our customer support at:

📧 Email: support@samiadeals.site
📞 Phone: +1 831 346 9125

Once your return is approved:

  • You will be provided with return instructions and shipping details
  • The customer is responsible for return shipping costs unless the item is defective or the wrong item was sent
  • Please pack the product securely to prevent damage during transit

3. Refunds

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

  • If approved, the refund will be processed to your original payment method
  • Please allow 5–10 business days for the amount to reflect in your account, depending on your bank or card provider

If your refund is delayed, we recommend checking with your bank or credit card company before contacting us.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery:

  • Provide a clear photo of the product and packaging
  • We will arrange a replacement, exchange, or full refund at no extra cost to you

5. Exchanges

We currently do not offer direct exchanges. If you need a different item or size, please return the original item (if eligible) and place a new order.

6. Cancellations

Orders can be canceled within 12 hours of purchase, provided the item has not yet shipped. To request a cancellation, contact us as soon as possible at support@samiadeals.site.

Contact Us

If you have any questions about this policy or need assistance with a return or refund:

📍 Address:
20108 Old Alturas Rd, Redding, CA 96003, USA
📧 Email: support@samiadeals.site
📞 Phone: +1 831 346 9125